1. Notifications and your archive
Every batch, whether documents or a payroll run, lands in a results archive with long-term retention, so you can come back to any past workbook or run later rather than only the most recent one. Notifications tell you when a job finishes or needs a look, so you're not left checking back manually.
2. GDPR export and deletion
You can download your stored documents at any time and ask us for a full export or for erasure. Deleted files go to a bin, where you can restore them for seven days; after that they are removed, unless a job is still processing them or they are on hold. See where your data lives and how long we keep it for the retention periods this sits alongside.
Quick answers
Download your stored documents as a ZIP archive at any time. For a full copy of your account data under GDPR's data-portability right, email contact@pileform.com.
Ask us at contact@pileform.com. Deleted files go to a bin, where you can restore them for seven days; after that they are removed, unless a job is still processing them or they are on hold.
Every batch you've processed stays in your archive for the retention period (at least six years), see the data-retention article for the specifics.
Still stuck? Email contact@pileform.com and a person replies within one business day.