1. Flagged, never dropped
Pileform never drops a page silently. When a page can't be read cleanly, whether it's blurry, faded, at a bad angle, or physically damaged, it comes back as a flagged placeholder in your batch rather than disappearing from the results. You always end up with the same page count you sent in.
2. Handwriting and low-quality scans
Handwritten and hard-to-read items aren't rejected outright either; they're extracted at lower confidence and flagged for a quick check, the same review path as any other uncertain row, see understanding the review screen for what that check involves. A page only becomes a true placeholder when nothing usable could be read from it at all.
Quick answers
No. The rest of the batch processes normally; only the affected page is flagged, so one bad scan in a hundred-page pile never holds up the other ninety-nine.
Check it in the review queue like any other flagged row. If the source is genuinely unreadable, you can chase a clearer copy from the supplier and re-upload it, or handle that one item manually, it's flagged precisely so it doesn't get missed.
No. The governing rule is that numbers are computed, never guessed: a low-confidence read is flagged for your review rather than silently accepted, exactly the same principle that applies to reconciliation and VAT checks.
Still stuck? Email contact@pileform.com and a person replies within one business day.