Questions

The questions that come up.

Everything a new user or a busy accountant asks before the first batch: what Pileform does, how Cyprus and EU VAT are handled, how it posts to Xero, QuickBooks, Business Central, and BTMS, and where your data lives.

Looking for step-by-step how-tos instead? Visit the Help Center.

19 questions

Getting started

Pileform is accounting-automation software that turns a whole period of source documents (receipts, supplier invoices, and bank statements) into reconciled, post-ready entries for Xero, QuickBooks, Business Central, BTMS or Esoft. You drop in the pile as a PDF; you get back a clean, categorised Excel workbook with the VAT worked out on every line and the original document embedded as proof.

It is built for the period-end batch, the stack that lands before a VAT return, not daily, one-at-a-time capture. See everything it does.

Upload a PDF. It can hold anything readable: printed and thermal receipts, supplier invoices, scanned pages, and photos your client took on a phone. A single PDF can carry a whole period's pile, hundreds of pages across dozens of suppliers, and Pileform splits it back out by supplier for you.

If a human can read the document, Pileform can extract it. Blurry or handwritten items still come through; they are just flagged for a quick look before posting.

No. Pileform does not replace Xero, QuickBooks, or your ledger; it feeds them. You keep the software you already use; Pileform just does the slow part (turning the document pile into clean, coded entries) and posts the results across.

You also keep an Excel workbook of every batch, so the work is yours whether or not you stay connected to a ledger.

Pileform has published plans based on recurring page capacity and account limits, plus non-expiring packs for occasional volume.

A new account includes 30 non-expiring signup pages with no card. Separately, only the first subscription includes one 14-day trial after card setup. See pricing for the full comparison.

Choosing a tool

Accounting automation is software doing the repetitive part of bookkeeping: reading the source documents, working out the VAT on each line, matching bank lines to what explains them and entering the result in the ledger. A person still reviews and approves; the typing is what goes.

Pileform does that for a whole period at once and posts the reviewed entries to the ledger you already keep. See accounting software in Cyprus.

Yes. Pileform is built in Nicosia by Encelyte Ltd. It computes Cyprus VAT (19 / 9 / 5 / 3 / 0) on every line, reads Greek-script receipts as they are printed, and posts to Xero, QuickBooks, Business Central, BTMS and Esoft. Client documents are processed and stored in the EU once they reach our back-end servers; uploads pass through a global edge network on the way.

The company facts are on one page.

No. Those are Cyprus ledgers: they keep the books. Pileform is not a ledger; it turns the period's paperwork into entries for the ledger you keep, and posts to Xero, QuickBooks, Business Central, BTMS and Esoft.

If you want one Cyprus system to be your book of record, a Cyprus ledger may suit you better. The comparison pages say where each one is stronger.

Yes. Greek is one of the eleven languages it reads, Greek script included. Supplier names and line descriptions stay as printed, and a VAT rate printed on the document is never overridden.

VAT, receipts & accuracy

Pileform reads VAT on every line across 55 jurisdictions. Cyprus VAT (19%, 9%, 5%, 3%, and zero-rated) is tuned in by default; UK VAT, EU country-detected VAT, GST regimes, and zero-rated and exempt supplies are all handled. Reverse-charge and inclusive-versus-exclusive totals are detected in 11 languages.

Whatever rate the document declares, that's the rate Pileform applies. It never normalises a foreign receipt to a single local rate.

An inclusive total already contains the VAT: a €119 receipt that includes 19% VAT is €100 net plus €19 VAT. An exclusive total adds VAT on top: €119 net becomes €141.61 once 19% is added. Mix the two up and both numbers (the cost and the VAT you reclaim) come out wrong.

Pileform reads which one each total is, in 11 languages, and splits net from VAT correctly every time. There's a plainer walk-through on the features page.

Handwritten receipts are extracted too, just with lower confidence. The row is yellow-flagged for a quick check before posting, so validating it takes seconds instead of typing the receipt from scratch.

We infer it from the supplier, the line items, and the regime, then yellow-flag the row so you can confirm before posting.

We never silently guess, and the Adjustment column always reconciles to the cent.

Accuracy depends on the source PDF. Clean printed receipts extract reliably; smudged thermal prints and handwritten slips are harder. We don't quote a single accuracy figure because the answer depends on what the client handed over, and because the figures are computed by code, not estimated by a model that could be 99% confident and still wrong.

Every workbook comes back in two states: high-confidence rows ready to post, and yellow-flagged rows for review. Your time goes to the flagged rows, not to every line.

Posting & integrations

Yes, mostly. Connect Xero, QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, BTMS or Esoft and the entries you confirm post straight through: Bills and manual journals in Xero, Bills in QuickBooks Online, journal entries in QuickBooks Desktop, general journals in Business Central, and draft journals in BTMS. Esoft posts the same way, transactions plus accounts, covering supplier documents. Your chart of accounts syncs in wherever a live connection exists, and bank-statement transactions post as double-entry too. You still keep the Excel workbook either way, and you're never locked in. Sage isn't supported. Tell us at contact@pileform.com if you need it.

Both. Drop a bank statement and Pileform extracts every transaction, classifies it (salaries, bank charges, transfers, card payments) and posts it as double-entry alongside your invoices. The statement reconciles, and the entries go to Xero, QuickBooks, Business Central, BTMS or Esoft like everything else.

Most capture tools are built for continuous daily capture, where staff photograph receipts one at a time, all month. Pileform is built for the opposite: the period-end batch, the 200-page PDF that lands right before the VAT return. Drop the whole pile at once and it comes back reconciled.

Two more differences matter for VAT work: Pileform reads VAT on every line across 55 jurisdictions (not one figure per document), and it hands you an Excel workbook you keep, with the source document embedded, so there's no lock-in. See how it works.

Yes. Pileform remembers each supplier and how you code them (name variants, VAT ID, default accounts) so repeat suppliers code themselves. Your categorisation rules build up, and the review pile shrinks over time.

Data, security & lock-in

Our back-end servers are in the EU (Germany), and client documents are stored in the EU. Uploads pass through a global edge network before they reach our EU servers. Records are kept at least six years, the Cyprus minimum. Nothing is deleted automatically unless automatic deletion is turned on at your request. Then records past the retention period (six years by default, up to 100, or kept forever) move to a recycle bin after a preview and 30 days' email notice. Any single file can be deleted earlier. Client documents are processed under our DPA, in line with GDPR. Document pages are read in the EU. Our Data Processing Agreement describes each sub-processor by role; the current named list is available on request from contact@pileform.com.

You're never locked in. Every batch comes back as a standard Excel workbook (and CSV), yours to keep, open in any spreadsheet, and hand to anyone, with the original document embedded in each row. If you ever stop using Pileform, you walk away with every workbook you've made.

Posting to Xero, QuickBooks, Business Central, BTMS or Esoft is something you switch on, not something you're tied to.

Didn’t find it? Email contact@pileform.com and a person replies within one business day.

Still deciding? Drop a pile.

Create an account with 30 non-expiring signup pages, no card required. Use them to test Pileform with your own documents before choosing a subscription.